Holster Exchanges and Returns

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PLEASE READ ALL TERMS AND CONDITIONS BEFORE PURCHASING ANY REMORA PRODUCTS

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RETURN POLICY

1.     Must be purchased within 30 calendar days of the date on the order. 

2.     Must be in “NEW” condition with packaging included.  Cannot show any signs of wear and tear to the product.

3.     Holster (s) cannot be returned if it has any of the follow modification: leather, tuckable, outside-the-waistband or added magazine compartment.

4.     Approved returns will not be refunded the price of shipping and handling paid when purchasing the

holster (s) and a 10% restocking fee on the subtotal price of the returned item will be deducted from the return amount. 

5.     Shipping charges for returned holster(s) will be paid by the customer. 

6.     Please email molly.remora@yahoo.com and include the following information in your email: Name and Order number. 

You will then be contacted with a Return Authorization Number and directions on how to complete your return. 

   

EXCHANGE POLICY

1.     Must be purchased within 30 calendar days of the date on the order. 

2.     Must be in “NEW” condition with packaging included.  Cannot show any signs of wear and tear to the product. 

3.     Holster (s) cannot be exchanged if it has any of the follow modification: leather, tuckable, outside-the-waistband or added magazine compartment.

4.     Approved exchanges will be charged a 10% restocking fee on the subtotal price of the exchanged item as well as shipping and handling fees. 

5.     Shipping charges for the customer mailing back the holster(s) they are exchanging will be paid by the customer. 

6.     Please email molly.remora@yahoo.com and include the following information in your email: Name and Order number. 

You will then be contacted with a Return Authorization Number and directions on how to complete your exchange. 

 

ALL RETURNS AND EXCHANGES ARE TO BE BY DIRECT SALE FROM THE REMORA ON-LINE STORE ONLY.

ALL OTHERS PLEASE CONTACT PLACE OF PURCHASE.

EXCEPTIONS TO THE ABOVE STATEMENTS:

IF THE HOLSTER(S) CONTAINS A MANUFACTURERS DEFECT OR INCORRECT FITMENT  WHICH WILL REQURE INSPECTION AND FINAL APPROVAL BY REMORA. A DECISION WILL BE MADE ON AN INDIVIDUAL BASIS. MODIFICATION BY REMORA MAY BE APPLIED AND RETURNED TO CUSTOMER AT REMORA’S EXPENSE.

 

 
Remora Concealment and Security Products
PO Box 990340
Naples, FL 34116
Phone: 941-388-8664 (returns & exchanges only)
 
 
Thank you for choosing Remora!